This document contains all terms of use governing the relationship between you as a member and dino99 as an online gaming platform. Please read it carefully before registering or using any of our services.
Before reading the full document, here are the six most important things every dino99 member needs to understand.
Each individual is only permitted to hold one active account at dino99. Registration of multiple accounts by the same individual will result in all such accounts being blocked and balances forfeited.
Dino99 only permits individuals aged 18 and above to register and play. Age verification through the KYC process is mandatory and will be completed before the first withdrawal is approved.
All bonuses offered by dino99 are subject to wagering (rollover) requirements, which are clearly stated on each offer. Please read the full terms of each bonus before claiming it.
All withdrawals must be made to a bank account or e-wallet registered in the member's own name. dino99 does not process withdrawals to third-party accounts for security reasons.
Any attempt to exploit system bugs, use unauthorised automation software, or collude with other players to manipulate game outcomes will result in immediate account closure.
Dino99 reserves the right to update these Terms and Conditions at any time. Members will be notified via email or in-app notification at least 7 days before any changes take effect.
These Terms and Conditions ("Agreement") constitute a legally binding agreement between you ("Member" or "User") and dino99 ("Platform", "we", "us", "company"). This document governs all aspects of your use of the website, mobile app, and all services provided by dino99.
By clicking the "Register" button, accessing the website, downloading the app, or using any feature of this platform, you explicitly confirm that:
This agreement shall be read together with Privacy Policy and Responsible Gaming Policy dino99, all of which together form the complete agreement between you and us.
To register and use the dino99 platform, you must meet all of the following eligibility requirements without exception:
You must be at least 18 years of age at the time of registration. dino99 takes the protection of minors and youth from gambling activities seriously. Any account found to be owned by an underage individual will be closed immediately and all remaining funds will be forfeited.
Each individual, home address, IP address, device, or payment method is only permitted one active account. Registering multiple accounts — whether using different names, emails, or phone numbers — is strictly prohibited and may result in:
All information provided during registration — including full name, date of birth, phone number, email address, and bank details — must be accurate and valid. dino99 reserves the right to request identity verification documents (KYC) at any time, particularly before processing your first withdrawal.
As a registered dino99 member, you are fully responsible for all activities that take place under your account. This responsibility covers the following:
You are responsible for keeping your password and account login details confidential. dino99 will not be held liable for any losses arising from the disclosure of your login information to another party. We recommend that you:
You are responsible for ensuring that all bets and transactions made through your account are valid and authorised by you. If you suspect your account has been accessed by an unauthorised party, contact the dino99 support team immediately.
You must notify dino99 of any changes to your account information, including changes to your phone number, email address, or payment method. Failure to do so may result in delays in withdrawal processing.
Dino99 accepts deposits via a wide range of popular payment methods in Malaysia, including DuitNow Transfer, FPX, local bank transfers (Maybank, CIMB, Public Bank, RHB, and others), Touch 'n Go eWallet, Boost eWallet, and USDT TRC20. All deposits are processed automatically and are typically credited to your account within minutes.
All withdrawal requests are subject to the following conditions:
Dino99 fully complies with Anti-Money Laundering (AML) laws. As such, we require all deposits and withdrawals to be made using the same payment method. Deposited funds may not be withdrawn without genuine wagering activity on the platform.
Dino99 offers a variety of bonuses and promotions for new and existing members. All bonus offers are subject to the specific terms stated in each respective promotion, as well as the following general terms:
All bonuses credited to your account must meet the specified wagering requirements before any winnings from those bonuses can be withdrawn. Wagering rates vary by bonus type and will be clearly stated on each offer. Failure to meet the wagering requirements within the specified period will result in the bonus and any associated winnings being automatically voided.
Each promotion may only be claimed once per account, IP address, device, or payment method. Attempting to claim the same bonus more than once through dishonest means will be considered bonus abuse.
Dino99 reserves the right to:
The dino99 VIP Programme offers exclusive benefits to loyal members, including higher withdrawal limits, better cashback rates, exclusive bonuses, and a dedicated personal account manager. Eligibility and benefits for each VIP tier are subject to the specific terms of the VIP programme, which can be found on the VIP us.
All games available on the dino99 platform are operated using a Random Number Generator (RNG) that has been independently verified by an accredited third-party auditing body. This ensures that every game outcome is truly random and cannot be manipulated.
The results of all games on dino99 are final and cannot be disputed, except in cases where a verifiable technical error has occurred. In the event of a dispute regarding a game outcome, the dino99 system result will serve as the primary reference.
In the event of any technical disruption, software error, or connection issue during a game session, dino99 reserves the right to void the affected round and refund the wagering amount to the member's account. Winnings obtained as a result of a technical error or software bug will not be paid out and will be voided.
Each game has its own minimum and maximum wagering limits displayed within the game interface. Members are responsible for ensuring they understand these limits before placing any wagers.
Dino99 maintains a zero-tolerance policy against all forms of fraud, manipulation, or platform abuse. The following activities are strictly prohibited and may result in immediate account closure:
Dino99 employs the highest security standards to protect every member's account and personal information. Our platform is secured by 256-bit SSL encryption, ensuring that all data transmitted between your device and dino99's servers cannot be intercepted by third parties.
Security measures we have in place include:
If you suspect your account has been accessed without authorisation, please contact the dino99 support team immediately. We will take the necessary steps to protect your account, including temporarily suspending it until identity verification is complete.
Dino99 is committed to protecting the privacy and personal data of all members in accordance with applicable data protection laws. The personal information you provide to us is used solely for the following purposes:
Dino99 will not sell, rent, or share your personal information with third parties without your consent, except where required by law or court order. For full details on how we handle your personal data, please refer to Privacy Policy us.
Dino99 reserves the right to suspend or close any member's account at any time without prior notice in the event of a terms violation, fraudulent activity, or legal compliance requirement. Members also have the right to close their own account at any time.
If you wish to close your dino99 account, please contact our support team via live chat. Before the account is closed, ensure you have withdrawn all available funds. Any balance unclaimed within 90 days of the closure request will be forfeited.
Dino99 reserves the right to close or suspend an account under the following circumstances:
Dino99 provides an online gaming platform on an "as-is" basis and makes no guarantee that services will always be available without interruption. However, we continually strive to maintain platform uptime of at least 99.5% each month.
Dino99 is not liable for:
Dino99's maximum liability to any member under any circumstances shall not exceed the total amount deposited by that member in the 30 days prior to the relevant claim.
If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the dino99 platform, we encourage you to contact our support team first. We are committed to resolving every issue in a fair and transparent manner.
Available communication channels:
If a dispute cannot be resolved through standard support channels, both parties agree to attempt resolution through a final negotiation within 30 days. dino99 hopes every issue can be settled amicably without the need to involve a third party.
By understanding dino99's Terms and Conditions, you are ready to enjoy a safe, fair, and exciting gaming experience alongside more than 500,000 members in Malaysia.